欢迎使用 vgogo("本应用")。下载、访问或使用 vgogo 即表示你同意本服务条款及最终用户许可协议("本协议")。如不同意,请勿使用本应用。
By downloading, accessing or using vgogo ("the App") you agree to these Terms of Use and End User License Agreement ("the Agreement"). If you do not agree, do not use the App.
1. 许可 · License
我们授予你一项个人的、非独占、不可转让、可撤销的许可,使用 vgogo 网页版及适用的客户端。通过 Apple App Store 获得的应用,还须遵守 Apple《App Store 服务条款》中的适用使用规则。
We grant you a personal, non-exclusive, non-transferable, revocable license to use the vgogo website and applicable clients. Apps obtained through the Apple App Store are also subject to the applicable Usage Rules of the Apple Media Services Terms and Conditions.
2. 账号 · Accounts
部分功能(如创建回忆录、参与回忆录的编辑、管理相册、上传内容、调用 AI 生成、购买与会员)需要注册账号。你应对账号下的活动负责,并妥善保管登录凭据。浏览公开分享内容、查看应用介绍等不依赖账号的功能无需登录。
Some features (creating a memoir, taking part in editing a memoir, managing albums, uploading content, AI generation, purchases and membership) require an account. You are responsible for activity under your account. Account-independent features such as browsing public shares do not require login.
3. 用户内容 · User Content
你保留对所上传内容的所有权。你授予我们为提供服务(存储、处理、AI 生成、按你的设置进行分享)所必需的有限许可。你须保证拥有上传内容的合法权利,且不上传违法、侵权或令人反感的内容。
You retain ownership of content you upload and grant us a limited license necessary to operate the service (storage, processing, AI generation, sharing per your settings). You warrant you have the rights to the content and will not upload unlawful, infringing or objectionable material.
4. 可接受使用 · Acceptable Use
你同意不滥用 AI 功能生成违法、欺诈或侵犯他人权利的内容,不进行逆向工程、干扰服务或绕过计费。我们对违规账号有权限制或终止服务。
You agree not to misuse AI features to generate unlawful, fraudulent or rights-infringing content, and not to reverse engineer, disrupt the service or circumvent billing. We may restrict or terminate accounts that violate these terms.
5. 订阅与付费 · Subscriptions & Payments
vgogo 提供会员与点数包。iOS 内购通过 Apple App Store 完成;网页版和 Android 可使用收银台实际提供的支付宝或 Stripe 等支付渠道。不同平台、市场和套餐的容量、赠送点数、期限与价格可能不同,以对应购买页面和订单明确展示的内容为准。以下自动续期说明适用于 Apple 自动续期订阅:
- 订阅名称:会员名称及权益以对应平台当前套餐页面为准,包括相册容量、可用服务和赠送点数;购买会员不等于所有 AI 操作免费或无限使用。Subscription title: Membership names, storage limits, services and included credits are shown on the applicable purchase screen. Membership does not make every AI operation free or unlimited.
- 订阅周期与价格:提供按月与按年两种周期,具体价格以 App 内购买页及 App Store 显示的当地货币价格为准。Billing period & price: monthly and yearly options; exact prices are shown in the App's purchase screen and on the App Store in your local currency.
- 自动续期:订阅会在当前周期结束前 24 小时内自动续费,除非你在此之前关闭自动续订。续费金额按所选周期收取。Auto-renewal: subscriptions renew automatically within 24 hours before the end of the current period unless auto-renew is turned off beforehand; your account is charged for the chosen period.
- 管理与取消:你可在 iOS 设备的「设置 → Apple 账户 → 订阅」中管理或取消订阅。取消将在当前已付费周期结束后生效。Manage/cancel: in iOS Settings → Apple Account → Subscriptions. Cancellation takes effect at the end of the current paid period.
- 付款:购买确认后将通过你的 Apple 账户扣款。点数包为一次性消耗品,不自动续费。Payment is charged to your Apple Account upon confirmation. Credit packs are one-time consumables and do not auto-renew.
网页版与 Android 订单的购买方式、有效期及是否自动续期,以支付前订单所列内容为准,不自动套用 Apple 订阅规则。点数与历史页面所称“积分”为同一余额单位。
For web and Android orders, the purchase type, duration and any renewal terms are those stated before payment. Apple subscription rules do not automatically apply. Credits and legacy “points” refer to the same balance unit.
网页版 AI 按实际用量后结算积分;余额为负时暂停新的 AI 调用。
Web AI usage is settled in credits after actual usage is measured. New AI calls are paused while the balance is negative.
6. 退款 · Refunds
所有通过 App Store 的购买,退款由 Apple 依据其政策处理;请通过 Apple 的 reportaproblem.apple.com 申请。
All App Store purchases are subject to Apple's refund policy; request refunds via reportaproblem.apple.com.
通过网页或 Android 收银台购买的订单,如有到账、取消或退款问题,请提供订单号并联系 support@vgogo.com;我们会按对应订单与支付渠道核实处理。
For web or Android checkout issues, including delivery, cancellation or refund requests, email support@vgogo.com with the order number so the applicable order and payment channel can be checked.
实体回忆录预售的最低开印册数、截止日期、配送、费用和售后以买家确认的订单为准。预购送印前可以取消并原路全额退款。未达到开印门槛或不能按承诺发货时,未发货预购原路全额退款。独立赞助按付款前公布的用途归到指定回忆录。赞助成功后不可自行撤回或申请自愿退款,未开印时仍用于该书编辑整理。法定权利及支付渠道的争议处理规则仍适用。
Physical memoir preorders follow the minimum print quantity, deadline, delivery terms, charges and after-sales terms confirmed by the buyer. Buyers may cancel before the order is sent to print and receive a full refund to the original payment method. Unshipped preorders are refunded in full if the minimum is unmet or the shipment commitment cannot be met. Independent support payments fund the specified memoir as disclosed at checkout. Confirmed support payments are voluntary and cannot be withdrawn or voluntarily refunded. If printing does not go ahead, the support remains allocated to editing and preparing that memoir. Statutory rights and payment-provider dispute rules apply.
7. 知识产权 · Intellectual Property
本应用及其软件、商标与界面归我们所有,受相关法律保护。本协议未明确授予的权利均予保留。
The App, its software, trademarks and interface are owned by us and protected by law. All rights not expressly granted are reserved.
8. 免责声明与责任限制 · Disclaimer & Limitation of Liability
本应用按"现状"提供。在适用法律允许的最大范围内,我们不对因使用或无法使用本应用造成的间接或后果性损失承担责任。AI 生成结果可能不准确,请自行判断使用。
The App is provided "as is". To the maximum extent permitted by law, we are not liable for indirect or consequential damages arising from use or inability to use the App. AI-generated results may be inaccurate; use at your own discretion.
9. 第三方受益人 · Apple
你确认本协议仅在你与我们之间订立,而非与 Apple。Apple 不对本应用或其内容负责。Apple 及其子公司是本协议的第三方受益人,有权对本协议予以执行。
This Agreement is between you and us only, not Apple. Apple is not responsible for the App or its content. Apple and its subsidiaries are third-party beneficiaries of this Agreement and may enforce it.
10. 变更与终止 · Changes & Termination
我们可能更新本协议,重大变更会在 App 或本页面公示。你可随时停止使用并注销账号。
We may update this Agreement; material changes will be posted in the App or on this page. You may stop using the App and delete your account at any time.
11. 联系 · Contact
Email: support@vgogo.com · Web: www.vgogo.com/support